Complaints Process

Australian Taekwondo takes all complaints seriously. It's essential to have a formal process to ensure every complaint is recorded, heard, and responded to.

As part of Australian Taekwondo's alignment to Sport Integrity Australia's National Integrity Framework, Sport Integrity Australia is also appointed to run Taekwondo's independent complaint handling process under the Complaints, Disputes and Discipline Policy. Any complaints submitted about Australian Taekwondo will be managed independently and reviewed by integrity experts.

Australian Taekwondo is committed to being a transparent, safe, and fair sport for everybody. Our policies set out the rights, responsibilities and standards of behaviour expected by those involved in Taekwondo. Please review the relevant policy information before you lodge a complaint.
View all policies here

Complaints handled through Sport Integrity Australia

If your complaint relates to one of the following policies, please direct your complaint to Sport Integrity Australia using the contact button provided. Your will then be presented with a form to complete. Please ensure you have reviewed the relevant policy information before you lodge a complaint.

Child Safeguarding Policy
Competition Manipulation and Sports Wagering Policy
Complaints Disputes and Discipline Policy
Improper Use of Drugs and Medicine Policy
Member Protection Policy
National Integrity Framework

Complaints handled through Australian Taekwondo

If your complaint relates to one of the following policies, please direct your complaint to Australian Taekwondo using the button provided. Please ensure you have reviewed the relevant policy information before you lodge a complaint.

Personal Grievances Policy
Social Media Policy
Privacy Policy
Once you have reviewed the information above, please complete the applicable complaints form. For complaints lodged with Australian Taekwondo, a copy of your complaint will go directly to Australian Taekwondo and a receipt of your submission emailed to you. Please check your spam folders if this doesn't appear in your inbox.

What happens next... 
Australian Taekwondo aims to respond to complaints as quickly as possible. However, review and investigations do take time. If you have any questions or concerns regarding the status of your complaint, please contact us via email.
AT Complaints Form