Australian Taekwondo takes all complaints seriously.
We have a formal process in place to ensure every complaint is recorded, heard, and responded to. Please review the information below if you seek to lodge a complaint.
Review the relevant policies
Before lodging a complaint, please ensure you have read the following policies.
These policies set out your rights, responsibilities and the standards of behaviour expected by those involved in Taekwondo.
Lodge your complaint
Once you have reviewed the information above, please complete the online complaints form. The more detail you provide about an incident helps us decide the most appropriate course of action.
Once submitted, a copy of your complaint will go directly to Australian Taekwondo and a receipt of your submission emailed to you. Please check your spam folders if this doesn't appear in your inbox.
What happens next
We aim to respond to complaints as quickly as possible. However, review and investigations do take time. If you have any questions or concerns regarding the status of your complaint, please contact us via email.